If you want to change your name and photo on your GB driving license at the same time, then, as I write this in November 2024, you have to pay the DVLA by cheque or postal order. You can’t pay online using a credit or debit card.
Indeed, there’s a number of reasons that you may need to pay money to the DVLA, and can currently only do so by posting a cheque or postal order. You may have passed your driving test in another European country, and now want a GB driving license. Or, you may need to get your license back after being disqualified from driving (for the absolute avoidance of doubt, no, I have never been banned from driving and have a full clean license). In all of these situations, it’s not possible to pay online.
As I mentioned in my blog post a couple of months ago, frustratingly there’s still a need for paper bank statements, and, it seems, cheques. Sure, almost every bank, including online-only ones like Starling, Chase and Monzo let you pay in cheques by scanning them into their apps using your phone. But what if you need to write a cheque for someone else? Online-only accounts do not seem to offer any way for their customers to pay by cheque.
It’s not a much better situation even if you do bank with a ‘traditional’ high street bank. I switched to a new bank account earlier this year, and whilst I got a new debit card through the post, I wasn’t issued with a chequebook as standard. And that should be fine – the last time I remember writing a cheque myself was about nine years ago. Most places accept bank transfers by BACS if they don’t accept credit/debit cards or cash. Sure, I can request a chequebook, but then the bank will need to print and dispatch it to me by post.
Postal orders
Thankfully, the DVLA also accept postal orders. In my 22 years of adulthood, I have never needed to request or send a postal order, but they have been around for years. Originally, they were a way for people without bank accounts to send money by post, in a way that means that only the named payee can use it.
To get a postal order, you go along to a local post office, tell them who you are paying and how much the postal order is for, and then pay cash, plus a fee. For £10-£99, there’s a 12.5% fee, and a fixed fee of £12.50 for postal orders of £100-£250. They’ll then print you a postal order which you can pop in your envelope to the DVLA, or whoever else you need to pay.
It’s certainly a solution if you don’t have a chequebook, but, as mentioned, you have to pay an extra fee on top which you wouldn’t pay using a cheque. Plus there’s the cost of getting to a Post Office if one isn’t local to you.
Ideally, the DVLA will drag itself fully into the 21st century, and enable more tasks to be completed online with card payments. But until then, some of us are stuck using cheques and postal orders.
@neilturner I have two current uses for cheques:
* that’s how the window cleaner asks to be paid
* some types of account at some building societies can only be opened by cheque (yes, there are plenty of alternative accounts, but sometimes a cheque gets you another 0.1%)
@neilturner That’s mad! Surely a UX or service design team has recommended changing that, but for whatever reason it hasn’t been implemented. 2024 man.
I didn’t know postal orders still existed!