Mystery meal

Homemade burger

Christine and I had our first experience as mystery diners recently.

Ages ago, I signed up for the Mystery Dining Company, an intermediary that arranges mystery shopper visits for various restaurants in the UK. Whilst I got regular emails about available visits, none of the establishments interested me – they were mainly pubs that I wouldn’t consider visiting. Finally, an urgent visit for a restaurant that we actually like came up, and so I booked us in. I can’t tell you which restaurant it was, but it was a large multi-national chain.

As part of the task, we had to book a table online, but also call the restaurant using a call recording service (Record Your Call in this case) and upload the recording. There was a questionnaire to complete which had several questions that related specifically to aspects of the experience that the restaurant aims to offer at its locations, so it wasn’t a case of simply reviewing the food and the service. Fortunately, the restaurant and the staff did well on the whole, although I did have to put a few negative comments in places.

Obviously the major benefit of being a mystery shopper is that you get reimbursed for the meal, so effectively it was free. There are limits as to how much you can claim in total though, and you’re usually restricted to no more than one alcoholic drink each. To be reimbursed, you upload copies of your receipts; I learned that after submitting mine that I should have uploaded both the food and card receipts so that I could claim back the tips.

We’d happily do it again, although sadly visits are a bit few and far between in the Halifax and Bradford areas at the moment.

The Mystery Dining Company is just one such company that arranges visits; another is Market Force Information, and you can find out more about them in this blog post from Money Saving Expert. They offer a small additional fee on top of the reimbursement but it’s only a few pounds.

If you’re literate, enjoy eating out and are flexible enough to go to places at short notice, then I’d recommend signing up as a mystery shopper. You effectively get free meals out of it, and you’re helping the restaurant companies improve their customer experience.

The Record Café, Bradford

The Record Café

Last night I went to a preview night at Bradford’s newest bar, The Record Café, on North Parade. Officially it opens tonight, and it will be a great new addition to Bradford’s new independent quarter.

The Record Café is three things. First and foremost it’s a bar, with four hand-pulled cask beers and six keg beers, along with a fridge full of bottled beer. Most of the beers are either British (Saltaire, Great Heck, Brewdog and Camden Town were present when I visited) or American, including the Anchor Steam Brewery’s Porter available in a keg – this is the first time I’ve seen their beers in anything other than a bottle in this country. There were also a small number of bottled continental beers, and an eclectic selection of gin that eschews the more common brands. No mass-produced mainstream lager here.

It’s also a delicatessen, offering platters of ham and cured meats – there were plenty of samples available at the preview, and it was good quality stuff. In this sense, by offering beer and charcuterie it’s a bit like Friends of Ham in Leeds, but less hipster-y.

The Record Café

Where it differs is the third thing, and the clue is in the name – as well as being a bar, it’s also a record shop. There’s an upstairs mezzanine where you can browse and buy records on vinyl. This wasn’t quite ready with limited stock and some decorating to do, but the emphasis will be on new music, rather than it being an exchange for old records.

It’s located just opposite The Sparrow, which was Bradford’s first ‘bier café’ – that opened in 2011, just as craft beer started becoming popular in the UK. That’s still going strong, and joins Al’s Dime Bar further along North Parade, in an area becoming known for bars serving good beer. Next year, the Bradford Brewery opens around the corner, along with another new bar called The Beerhouse and an independent cinema which will have a bar as well.

The Record Café

For once, it’s becoming an exciting time to be in Bradford, and I hope these bars will do something to improve Bradford’s nightlife. In recent years people have travelled from Bradford to Leeds, Halifax and Huddersfield for nights out and I hope some of those will choose to stay in the city in future.

I took a number of photos last night and these are available to view on Flickr.

With thanks to Keith Wildman and his colleagues at The Record Café for inviting myself and the Bradford University Real Ale & Cider Society along.

Making a Mess in the Kitchen

Food

Christine, the amazing woman that I’m planning to marry sometime in the near future, also happens to be a very good cook, and luckily for you, she’s decided to start a recipe blog called Making a Mess in the Kitchen. I’m hosting it, and it sits in its separate installation of WordPress (I had considered enabling Network mode on WordPress, since I now have 3 WordPress installs on here, but decided it was too much effort).

There’s a few recipes, and some other general cookery-ness, on there now, and I’m sure she’ll continue adding to it as she continues to experiment new things. I’ll just keep on washing up after her.