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Midlife iPhone overhaul

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A photo of an iPhone 13 Mini with iOS 15 showing the home screen

Last month marked three years since I bought my iPhone 13 Mini. Unfortunately, it was starting to show its age a little – the battery was not holding charge very well, and the charger port was being awkward, which exacerbated the charging issue.

I quite like the size of the iPhone 13 Mini, and I’m disappointed that Apple has stopped making iPhones this small. As I write this, the smallest iPhone is the iPhone 17E, which is 15mm taller and 7mm wider, as well as weighing 30 grams more. And compared to the iPhone 17 Pro Max, my phone is 2/3rds of the weight, 30mm shorter and 12mm narrower. I resisted moving from the iPhone 5/5S form factor to the iPhone 6/7/8 partly because I felt that was too big – the iPhone 13 Mini has turned out to be an almost perfect size.

So, I have a good reason for sticking with my current iPhone. Plus, sorting out the issues with my phone would prove to be much cheaper than buying a new one.

New iPhone battery

I had previously had the battery on my iPhone 8 replaced, which helped it last for five years. So, doing the same with my current phone made sense. I was able to get a local phone repair shop to do the job in about half an hour, so that I didn’t have to be without my phone for too long. The ‘new’ battery isn’t actually brand new; it’s been recovered from another iPhone 13 Mini that had been disassembled. As such, it didn’t have its full 100% battery capacity as new from the factory. Instead, it offered 94%, which is better than the 80% that my current battery offered. 80% doesn’t sound too bad, but I was having to charge it multiple times per day – especially when we were in London. At 94%, it can do some whole days without needing a top-up charge.

As the new battery is a genuine Apple battery, the phone doesn’t complain about it. Indeed, the engineer who fitted the new battery walked me through how newer iPhones are able to authenticate genuine Apple batteries fitted outside of the factory. Once the new battery is fitted, it reboots into a cut-down version of iOS where it authenticates over Wi-Fi, and then reboots again when done.

Cleaning the charger port

The phone repair shop also cleaned out the charger port for me. I’ve tried blasting it with a can of compressed air, which helped, but it could still be awkward with some cables. Instead, the shop used tweezers to pull out stray dust that was insulating the contacts in the charger port. It now charges much better.

I wouldn’t go far as to say that my iPhone is like new again. Arguably it now acts like a one year old phone, rather than a three year old phone, but that’s a big improvement. It would be great to get this one to five years old, like its predecessor, before needing replacement. By then, maybe Apple will have started offering a smaller form factor iPhone again?

As for the cost? For the new battery, installation and charger port cleaning, I paid £60 at the local repair shop. Had I opted for a third-party, non-genuine battery, it would have been cheaper. By contrast, Apple charges £85, and I would have also had to factor in getting to the nearest Apple Store in Leeds. £60 for what I hope will be another two years of use isn’t bad.

New new new iPad

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A photo of an iPad Air 6

A couple of weeks ago, I bought myself a new iPad. I’ve gone for the 6th generation iPad Air, which has now been discontinued having been on sale for around 10 months until March this year. The fact that it’s discontinued is why I’ve bought an iPad Air, rather than a standard iPad; I ended up buying it cheaply from Costco for £360, versus around £300 for a standard iPad.

Saying goodbye to my old iPad

My previous iPad was a standard iPad 6, and I’d had it for seven years. During that time it was used almost daily, and it was starting to show its age. As well as a dented case on the back, the battery was not holding charge well and it became very picky about which Lightning cable it would actually charge from. It’s also no longer fully supported by Apple; it can only run iOS 17 which has only had minor security updates since last autumn. I expect it won’t get any updates at all soon. Still, seven years of almost daily use is pretty good going. Before that, I’d had an iPad Mini 2 for four years, and before that, a year with a second-hand original iPad which was the first one that I owned.

This new iPad Air 6 is a Wi-Fi only model, whereas my previous iPad also had cellular data. My main reason for going Wi-Fi-only was to take advantage of the cheap deal at Costco, but also I don’t use cellular data as much as I used to. Back in 2018, I was spending quite a bit of time on trains that didn’t have Wi-Fi; nowadays, I tend to only commute to work twice a week, and the trains all have Wi-Fi now. I also have a higher data allowance on my mobile plan, and so I can hotspot off my iPhone if needed.

Size, performance and connectivity

Being an iPad Air, it sits between the standard iPad, and the iPad Pro in terms of performance. It has one of Apple’s M-class processors, which you see in the iPad Pro and its Mac range, rather than the A-class processors that come in the standard iPad and on iPhones. That also means it has Apple Intelligence, Apple’s on-device AI. Not that I’ve really used Apple Intelligence much, apart from some minor photo editing. But overall, I’m very happy with the performance, compared to my previous model.

Also compared to my previous model, the 11″ iPad Air 6 that I bought is about the same size and weight. There is also a 13″ model, but this is fine for me and I’m used to the size.

Whilst the case is roughly the same size, with the narrower bezel, the screen has a much larger viewable area, and with a higher resolution. To unlock the screen, the iPad Air moves the Touch ID sensor to the lock button on top (only the iPad Pro has Face ID for unlocking). That takes a little getting used to; to unlock, you rest your finger on the button, rather than pressing it.

Apple is phasing out the Lightning connector, and all new iPads now come with a standard USB-C port, rather than Lightning. In the box, there’s a USB-C to C cable, but no AC adaptor; which is fine for me as we have several. Christine, being more of the Android persuasion, already has plenty of USB-C to C cables as well. There’s also no 3.5mm audio socket, so I’ve already picked up a USB-C to 3.5mm adaptor. Speaking of audio, there are speakers on both short sides of the iPad Air, rather than just the base.

A bargain price

Considering that the iPad Air 6 retailed for £549 when new, and a refurbished model costs £469 direct from Apple, getting mine from Costco for £360 was an absolute bargain. Before you rush off to your nearest Costco, bear in mind that mine was ‘sold as seen’, and they may have already sold out by now. Still, the money I saved was more than the cost of our annual membership. And, being a more powerful model than the one I’d planned to buy, I hope that it’ll last longer too. I don’t know if it’ll manage seven years, like my last iPad did, but 4-5 years would be good going.

Apple AirPods Pro as hearing aids

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Screenshot from Apple showing the AirPods Pro hearing aid features

I don’t tend to follow Apple’s new product announcements very closely anymore, but yesterday’s announcement that Apple AirPods Pro 2 will be able to act as medical-grade hearing aids interested me.

I’ve been a hearing aid user for almost two years. My hearing aids are really basic, standard issue NHS over-the-ear models. They work, and are loaded with an audio profile that amplifies the frequencies where I need the most assistance, but they’re basic. There’s no Bluetooth, and I have to take them out to use a headset. They don’t even have rechargeable batteries – my local NHS hospital has to send me packs of little button batteries every few months.

Hearing aid costs

Whilst I get them free on the NHS, were I to lose one, I would need to pay £75 for a replacement (so £150 for a pair). And that’s pretty cheap as far as hearing aids go. For context, basic hearing aids from Specsavers start at £499 a pair if bought privately. Top-of-the-range hearing aids cost closer to £3000 a pair. I guess the high prices are partly to do with the cost of being certified as medical devices and limited number of customers.

With this in mind, the £230 cost of a pair of rechargeable AirPods Pro 2 is fantastic value for money for hearing aids. Especially as they will work well with an iPhone and support Bluetooth – which is something that would otherwise cost four times as much. And, it’s a lot more accessible – it took me several months following my hearing test to get a referral via my GP to audiology, whereas these will be available to buy on the high street without any gatekeepers.

Replacing regular hearing aids

Before we get too excited, Apple’s press release notes that the hearing aid functionality will be for mild to moderate hearing loss only. That includes me at the moderate end of the hearing loss spectrum, but for people with significant or profound hearing loss, regular hearing aids will still be necessary. There will be a ‘hearing test’ feature included in iOS 18 to tune the hearing aid functionality of the AirPods Pro. However, I doubt it’ll be as accurate as an audiogram that has been produced by a qualified audiologist in a sound-proof room using professional equipment.

I also think that others will find it confusing if you’re talking to them whilst wearing AirPods. Most hearing aids are designed to be relatively discreet – the visible bits of mine are clear plastic with the electronics hidden behind my ear. Whereas it’s pretty obvious that someone is wearing AirPods.

But on the whole, I think this is a massive game changer for people with hearing loss. Having hearing aids so easily and cheaply available could help so many people. I might have to consider getting myself a pair.

New new new new new iPhone

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A photo of an iPhone 13 Mini with iOS 15 showing the home screen

Last week, I bought myself a new iPhone 13 Mini. This is the fifth iPhone model I’ve owned:

As you can see, with each model I’ve kept it a little longer than the previous one. Before my first iPhone, I would generally keep a phone handset for 18-24 months at a time, and indeed that was the case with my first iPhone – it was on its last legs by the time I traded it in. Its replacement, the iPhone 5 laster a little longer but I had issues charging it after a while. The iPhone 5s laster slightly longer again, but in the hot summer of 2018 its battery started expanding and the back was coming away from the phone body, so I decided it was high time for a replacement.

I was hoping to get my iPhone 8 to make it to five years, and in late 2021 I even had the battery replaced to give it some extra life. Alas, this new battery was also starting to wear out – I would have to recharge my phone more than once a day to get through.

Whilst I could have had yet another new battery fitted, I suspect that Apple won’t support such an old model much longer with new iOS updates, and they were offering up to two years 0% finance on new models. I’m not eligible to upgrade with my current phone network, as I’m on a 2 year fixed SIM-only contract, so buying the new phone direct from Apple on 0% finance seemed like the best option.

Apple conveniently provides a Compare iPhone models tool, and so I was able to decide between the various models on offer to work out which was best for me. As you may note from the above, my purchases of the 5s and 8 were at times when physically larger models were available, but I’ve generally preferred the smaller iPhone models. That pretty much ruled out buying an iPhone 14, as there’s ‘mini’ version available – and it was also £200 more than the iPhone 13 Mini.

Apple also offers its iPhone SE range, and the current third generation is essentially an iPhone 8 body with iPhone 13 internals. However, that means a smaller screen, and Touch ID rather than Face ID, as well as a more basic camera, slower 5G, less water resistance and no support for MagSafe, when compared with the iPhone 13 Mini.

A photo of an iPhone 13 Mini (left) next to an iPhone 8 (right)

The iPhone 13 Mini is also slightly smaller and lighter (albeit by a mere four grammes) than the iPhone SE. Despite this, the screen is bigger, as the bezel is smaller – it doesn’t need to accommodate the home button for Touch ID.

As for the iPhone 14, as well as it being too large for my liking and more expensive, it’s not much of an upgrade. Again, there’s an even better camera, the ability to make SOS calls via satellite, crash detection and slightly better battery life, but the processor is the same as the 13 Mini and SE; the only benefit is one extra GPU core.

Having had the new phone for a week, I’ve appreciated the extra speed, and the convenience of Face ID which seems to work well, even when I’m wearing glasses. The transfer process from old phone to new also went pretty well and I was mostly up and running on the new phone in a couple of hours – some of which was spent installing iOS 16.4. The new camera is also great and I’ve taken a couple of photos with the ultra-wide aperture lens (giving a fish-eye appearance).

Hopefully I’ll be able to keep this new phone going for the full five years. Whilst it’s always nice to have the latest and greatest device, I also appreciate the cost savings of not upgrading regularly. If everyone held onto their phones for several years, I’m sure there would be wider environmental benefits.

New new new new iPhone

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A photo of an iPhone 8

As I mentioned on Monday’s update/apology, I recently upgraded to an iPhone 8. It’s a 64 GB Product(RED) model; whilst the front looks like the space grey model, it’s got a red back, and includes a donation to (RED). (RED) is a non-profit that raises money for HIV/AIDS charities, and there’s no extra cost to consumers over the price of an equivalent iPhone in one of the other colours.

I had planned to wait until the autumn to upgrade, either to buy one of the new iPhone models or get an older model at a cheaper price. But I was essentially forced to upgrade early. My previous iPhone was a 5S, and the battery had started expanding to push the front cover away from the case. An expanding battery is a very bad thing; it means it’s at risk of exploding.

In the interim, I tried using my old iPhone 5, which I still had as a backup phone. However, Apple has dropped support for the iPhone 5 and so it can only run iOS 11. Furthermore, many apps won’t run because it lacks a 64-bit processor which the 5S and all subsequent models have. Pokémon Go is one such example; with other apps, only older versions run.

Jumping from the 5S, which is 2013-era technology (although I bought mine in 2015) to the 8, which was released last year, is a big leap. The 8 is much faster. I’m also warming to the larger screen; in 2015 I decided to buy a 5S rather than a 6 because I wasn’t keen on the bigger surface area. But the bigger screen is great for apps like Google Maps.

The lack of a headphone port isn’t an issue; I switched to Bluetooth audio a couple of years ago. In a similar vein, I had been using a wireless charger case for my 5S and already have wireless charging stands at home and at work. The battery life of the 8 seems better than the 5S had even when new. And whilst I take most of my photos on my Canon DSLR camera, I’m impressed with the camera on the 8. Live photos is a fun gimmick but it’s nice when taking photos of our two-year-old as it captures some of their mannerisms. Finally, I’ve noticed that I tend to have a better signal on this phone compared to previous models; I’m guessing it supports additional frequencies, or newer versions of the mobile standards.

Upgrading to the iPhone 8 has meant taking on a rather more expensive contract. I’m now limited to 4 GB of data per month; my previous contract had unlimited data, although in reality, I never hit 4 GB in a month anyway. I’m still with 3, who I’ve been with for almost 8 years now.

As for the iPhone X, as much as it looks impressive, right now it’s unaffordable for me. I imagine that whatever phone I get next, will be a descendent of the X. Hopefully, that won’t be for another three years at least, provided this new iPhone 8 lasts as long as my 5S did.

New new iPad

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A photo of a new 6th generation iPad alongside a green case with an embroidered puffin on it

As alluded to last week, I planned to buy a new iPad with monetary contributions received for my birthday. I ordered it online on Saturday (for the 5% education discount), and picked it up at the Apple Store in Leeds on Monday.

I’ve gone for the most expensive of the standard iPad models. It’s the 6th generation iPad, with 128 GB of storage and cellular capability.

Why not just Wi-Fi?

My previous iPads (a second-hand first generation iPad and then an iPad Mini 2) were both Wi-Fi only models. I’ve been using my iPad Mini more and more on the train to and from work, and the trains I catch are not (yet) fitted with Wi-Fi. Even when Wi-Fi is available, sometimes there’s a cost, sometimes it can be quite slow, and it can take a while to get connected. So I decided to pay a bit more, and have an iPad that has internet access everywhere.

For the SIM card, I’ve got a pay-as-you-go SIM from Three. It cost £60 upfront, and comes with 24 GB of data, valid for two years. Assuming I use around one gigabyte of data per month, that’s effectively £2.50 per month, which is cheaper than a lot of contracts. The data runs out once I’ve used all 24 GB, or after two years, whichever happens soonest.

The puffin case

An iPad Mini 2 next to a case with a wildlife pattern on it

As this is a standard sized iPad, I had to buy a new case for it. Christine made me a lovely case for my iPad Mini (pictured above), but it’s too small for my new iPad. And she doesn’t have time to make me a new one, what with working full-time, being a part-time student and a mum.

Also, that photo shows how badly smashed the screen on my iPad Mini is.

I still wanted something unique, so I went onto Etsy, and ordered this beautiful case (top photo) from The Canny Squirrel. It’s hand made from genuine Harris Tweed, and is big enough for an iPad with some space to spare. Which will be handy when I eventually buy a new Bluetooth keyboard.

Plenty of storage

Ideally, I would have liked to buy a 64 GB iPad, but Apple doesn’t offer the 6th generation iPad in that size. I’ve struggled with a 16 GB iPad Mini for four years, and felt that a 32 GB iPad would also be quite limiting, so in the end I decided just to buy the one with the largest storage capacity. At least then I can load it up with plenty of e-books, music, videos etc. whilst on Wi-Fi so that I’m not going over my data allowance.

What is the new iPad like?

Honestly, not massively different. I’m appreciating having Touch ID on it as well as my phone, rather than having to type out passwords. And it’s definitely faster. But as I set it up with an iCloud backup from my old iPad, it’s been basically business as usual. Though I will say that the setup process has improved – being able to transfer essential settings across from my iPhone was great and worked really well.

My old iPad Mini 2 lasted me four years of essentially daily usage, and I’m hoping to get at least the same from this one.

Comparing smart speakers

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Yesterday, I reviewed our (relatively) new Google Home Mini. Today, I’m going to focus on why we chose to go with Google, and not an Amazon Echo or Apple Homepod.

Ecosystems

When you choose a smart speaker, I would take some time to decide which one works with the apps, services and devices that you already use. Apple’s HomePod only works with iOS devices for example; that’s fine for me, but not much use for my wife who has an Android phone. The Verge’s review seems to focus on the HomePod’s locked-in nature.

Similarly, Amazon’s Echo devices work well if you have Amazon Prime and one of its Fire TV devices, but we’re a Netflix household and have a Google Chromecast. I gather that Netflix support on Alexa isn’t that great, whereas it works well with a Google Home.

Price

We got our Google Home Mini free as part of a deal with Nest, which was probably the biggest reason for us choosing it over its rivals. As I write this, both the Amazon Echo Dot (sponsored link) and the Google Home Mini are £39, and normally sell for about £50, and even the more expensive models are under £200. Apple is selling the HomePod for £319. For that, you could buy six Google Home Minis and cover your house, and have some change left over.

Sound quality

One reason for the HomePod’s higher price is its focus on high quality sound for playing music. Arguably, it’s trying to compete more with the Sonos range of wireless speakers, some of which now include Alexa as well.

The larger and more expensive Google Home and Amazon Echo models have better speakers than the smaller ones, but I was still reasonably impressed with the little speaker in the Google Home. Audiophiles would probably be disappointed with all but the most expensive models but for most people, even the smallest and cheapest models will do.

Third party services

Amazon’s Alexa devices have a range of third-party ‘skills’ available, which massively expand its abilities and integration with other services. Google Home is somewhere in the middle; it supports a lot of internet of things devices, but not much else. That is changing but some things, like being able to order a pizza from Domino’s, are US-only for now.

As for the HomePod, it’s Apple all the way down. If you have smart devices that support HomeKit, great. But that’s a bit useless if you have a Nest thermostat, for example. It can only play music from Apple Music, and not Spotify or any other third party streaming service.

In summary

If you like good quality audio, have only Apple or HomeKit-supporting devices and money to burn, then by all means, buy a HomePod. Amazon and Google offer much better value speakers that work with a wider variety of third-party devices and services, and the choice you make will reflect what you already own.

Contemplating Apple’s updated iPad range

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Yesterday, Apple quietly updated its iPad and iPhone product range. The iPhone 7 and 7 Plus are now available in red, supporting Product (RED), and the budget iPhone SE is available with more built-in storage.

As for Apple’s tablets, there’s a new iPad Air, but with the ‘Air’ moniker dropped. It’s now just known as the iPad, but uses the same form factor as the iPad Air. Externally it looks the same, but the chip has been bumped up from an A8X to an A9, which brings better performance. It’s available with either 32 or 128 gigabytes of storage, and the cheapest model is £339. This is a significant price cut from the £379 iPad Air 2 that it replaces.

The iPad Mini remains at version 4, and, interestingly, is now only available with 128 gigabytes of storage. Consequently, the cheapest iPad Mini is £419, which is only £10 cheaper than the new 128 GB iPad; back in 2014, the difference was £80 between the equivalent 16 GB models. I suspect that Apple plans to stop selling small form-factor tablets in the near future, which would be a shame as I think it’s a nice size.

Replacing my iPad

My current tablet is a 16 GB iPad Mini 2, which was a present for my 30th birthday in 2014. I use it daily, both at home and at work. At home, it’s effectively my primary computer. I use it far more than my Mac, which, being a desktop, is fixed in one place. Being able to use it anywhere in the house is a major advantage when looking after a small child.

At work, it’s useful in meetings as I don’t need to print off reams of documents beforehand. I also find it handy at events, for checking information whilst away from my desk. And it provides entertainment whilst travelling; I can read Pocket articles or magazines whilst commuting to work.

However, its screen is badly cracked. The screen has already been repaired once, for which I paid about £40 to a shop in Bradford. The workmanship wasn’t great and the home button sticks sometimes. In any case, I broke the screen again literally only a few weeks later. A decent repair job on the screen is likely to cost around £100, or around a third of the cost of a new iPad.

Advantages and disadvantages

There would be several advantages of buying a new, standard-sized iPad:

  • Larger screen, which would suit me as I read a number of digital magazines.
  • Touch ID.
  • Being able to use two apps in split-screen mode (my iPad Mini 2 only supports slide-over).
  • Faster processor.
  • More storage, as I often run out of space with only 16 GB.
  • Being eligible for continued iOS updates, as I suspect Apple may drop support for the iPad Mini 2 after iOS 11.

And some disadvantages:

  • I like the smaller size and lighter weight of the iPad Mini.
  • A new case would be needed – Christine hand-made my current one, but I doubt she will have time to make a new one for me.
  • I would also need a new Bluetooth keyboard, although as Lizzie likes playing with my current one I’m sure she would like to keep it as a toy.

Although the large crack on my iPad’s screen is unsightly, I’m seriously considering holding out with it, until I can afford to buy a new model. Right now, money is tight, and I can’t really justify paying for repairs to my existing model, or for buying a new one.

I could, of course, consider an Android tablet, which may be cheaper. But I’m worried that I would then have the additional expense of buying replacement apps again and getting used to an unfamiliar operating system. The current best Android tablets cost around the same as an iPad, and a cheaper model may not be any better than what I already have.

I’ll revisit this in the summer, when I’ll hopefully have some more money. By then, we will hopefully know more about iOS 11, and which devices it will support. That could sway my decision further.

How Apple can make iTunes great again

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A screenshot of iTunes on Windows 10

iTunes. It’s the software that many of us use begrudgingly for listening to music, purchasing content, syncing with our devices and watching videos. Mac users get it as part of OS X, whether they want it or not, but Windows users need to download it, to be able to synchronise their music libraries with their various iDevices.

Apple is known for its great hardware design (with just a few exceptions), and people like me are very loyal to our iPhones due to its (in my opinion) superior user interface. So why did iTunes, one of Apple’s most-used desktop computer programs, become so hated by its users? Why would writer and Guardian journalist Charlie Brooker describe it as ‘…a hideous binary turd that transforms the sparkling world of music and entertainment into a stark, unintuitive spreadsheet’?

To find out how iTunes came to be the bloated mess that it now is, we need to look back into its history.

A brief history of iTunes

iTunes has not always been called iTunes. Way back in the late 1990s, it was called ‘SoundJam’, and was written by an independent third-party developer for the original Mac OS System 9. Apple later bought out the developers, releasing iTunes 1.0 in 2001, which built on SoundJam’s features and added the ability to burn CDs with tracks from the user’s library. Fundamentally, the basic music management features of iTunes are largely unchanged in 15 years.

iTunes 2.0 was the first release for Mac OS X, and the first to support Apple’s brand new music player, the iPod. This took iTunes from being an application that simply managed music on your computer and your CDs, to your iPod as well.

Version 4.0 and 4.1 were big steps forward for iTunes. Version 4.0 brought the iTunes Music Store (later just the iTunes Store when it expanded to other content), and 4.1 brought iTunes to Windows for the first time. Adding the iTunes Store added another layer of complexity to an application that already did quite a lot of different things.

As Apple improved its iPod range, iTunes had to keep up. So the 2004 launch of the iPod Photo, with a colour screen for showing photos, saw photo syncing added to iTunes 4.7, and the launch of the fifth generation iPod Classic in 2005 meant that iTunes would gain support for video playback. By now, it was possible to use what was originally a program for managing music, to manage your movie and TV show libraries as well. Podcast support arrived in version 4.9.

2007 brought the first iPhone. Up until 2011’s release of iOS 5, iOS devices relied on iTunes for various tasks like software updates and backups, and so all of this had to be handled in the app as well. Ultimately, this led to a major redesign of the iTunes interface in 2012 (version 11), but it retained its underlying code and all of its numerous existing features. And iTunes 12 saw Apple Music, its new streaming service, bolted on to iTunes.

So what is iTunes now?

We know what iTunes was, when it first came out 15 years ago: a music library management program that let you play music, and import and export tracks to CDs. Its feature set has since ballooned into:

  • an all-encompassing media and app store
  • music and video player
  • podcast manager
  • internet radio player
  • streaming music service
  • CD ripper and burner
  • mobile device sync and backup tool
  • online music storage manager

All of these are rolled into one, monolithic app, which is supposed to run on both OS X and Windows. Whilst Apple controls OS X and iTunes’ integration with it, the Windows version has developed a reputation for being slow and a pain to update. iTunes for Windows actually includes a number of helper utilities (Apple Mobile Device Support, Bonjour, Apple Software Update and others) and I’ve lost count of the times when I’ve tried to update iTunes on Windows to find that the installation failed. Sometimes, you just have to uninstall and reinstall everything, which is time-consuming and far from ideal for a piece of software that is updated on a near bi-monthly basis. I wouldn’t be surprised if many Windows users still have old versions, due to updating issues.

What can Apple do to make iTunes better?

In my view, Apple needs to take a look at what it has done on iOS. There’s no monolithic, all-encompassing ‘iTunes’ app — instead, its individual functions have been broken down into multiple apps. Here’s how iOS does it:

  • Music — this handles the music you own (in your iTunes library) and Apple Music.
  • Videos — playback of videos in your iTunes library is handled by a separate app.
  • Podcasts — again, podcasts have their own app. This was baked in to the Music app in earlier versions of iOS, but was later spun-out and it now comes as standard.
  • iTunes Store — the store is a separate app; once you buy something, playback is handled by the Music or Videos apps.
  • App Store — apps for iOS devices are bought separately from audio and video content.
  • Settings — handling your settings is done in the main iOS Settings app.

So I suggest that Apple splits iTunes on the desktop into the following:

  • iTunes Music — a music player that takes iTunes back to its roots. It’ll handle all aspects of playing music — whether this is from your own library, a CD, Apple Music or internet radio. CD burning can go in here too.
  • iTunes Video — this could replace Apple’s QuickTime player, which hasn’t seen much development in recent years. It can handle the playback of video content from your library — whether that’s films, TV shows, or home movies imported from iMovie.
  • iTunes Podcasts — a separate podcast manager, like on iOS.
  • iTunes Store — like on iOS, the store app is kept separate. When an item has downloaded, a single click would allow users to open the content in either the music or video player, where applicable, or in a third-party player if Apple wants to play nice.
  • Apple Sync Settings — on a Mac, this could be an additional preference pane in System Preferences. On Windows, I would have previously suggested a new Control Panel applet, but I gather such things have been phased out in Windows 10 and so this would have to be a separate app. This would handle the synchronisation of data between your computer and Apple device (a modern-day reincarnation of iSync), so you can choose what is copied across and handle backups and software updates.

A simple onboarding splash screen could help users find out where things have moved to when they upgrade.

What else needs to change?

Splitting iTunes up into several component apps will hopefully make it faster (less code to load into memory) and easier to use (less features to cram into a single interface). I also hope that doing this would improve the Windows version, which has never been as slick as its Mac counterpart.

But one other thing that Apple needs to change is the incessant prompts for your AppleID password. Some of these make sense — unless you turn it off, you’ll be prompted every time you buy something, and that’s fine. But sometimes I get asked for my password for no discernible reason. This came to a head last week when my AppleID was locked due to ‘suspicious activity’ on my account — which was me renaming my iPhone to ‘Phoney McPhoneface’ — yeah, I know. This led to at least four prompts to enter my (18 character) password on my phone, and iTunes asked for it twice. In all of these situations, I entered the password correctly, so why all the prompts?

I’m sure there are many more ways that Apple can improve iTunes. The change I’ve suggested here is a major one, and would probably be the biggest shake-up since its launch in the 1990s. But I honestly think that it would make a major difference to iTunes’ many millions of users around the world.

This post was originally posted on Medium.

New post on Medium: Bluetooth on iOS

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I’ve written another post on Medium. It’s just a short two-minute read, but covers an issue I’ve been experiencing in iOS as I’ve amassed more Bluetooth devices: how on earth do you work out which one is which when they’re all called things like ‘SE50’ and ‘MM256’?

I’ve chosen to post it on Medium in the hope that it might get exposed to a slightly larger audience than usual. I think my previous piece on Medium got a little more exposure than it would have done normally – it didn’t exactly ‘go viral’ but I get the impression that more people saw it than if I had just posted it here on my blog.

If you enjoy my Medium pieces, then please ‘recommend’ them.

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