Submitting dashcam footage to Op Snap

A screenshot of West Yorkshire Police's Op Snap portal

In last week’s review of our new Nextbase dashcam, I mentioned that, within 48 hours of having the dashcam fitted, we experienced a near miss which was recorded by the dashcam. So, we submitted this to our local police force’s Op Snap portal.

Most police forces have an ‘Op Snap’ (Operation Snap) portal; for example, where we live in West Yorkshire, there’s one on the West Yorkshire Police web site. If you have witnessed what you believe to be a motoring offence and have footage of it, then you need to submit this to the local police force for the area where the event took place, not necessarily your local force. So, if we saw something whilst driving in North Yorkshire, for example, we would submit to North Yorkshire Police’s Op Snap portal.

What happened

Because the footage has been submitted to the police and is, at the time of writing, being investigated, I’m going to keep the details vague and not share the video. We were stopped at a red light, and moved off when it turned green. Opposite us, a driver also moved off to turn right to cross our path, and almost hit us – honking their horn in doing so. Now, this is a junction we know well, and so we knew that this driver had gone through a red light to turn right. Indeed, this was one advantage of having both front and rear dashcams, as the rear dashcam clearly showed the red light.

I’m not qualified to give legal advice and I’m not a police officer, but I believe that the other driver failed to stop at a red light and did not drive with due care and attention. So, after discussing it with Christine who was driving, I submitted the footage to the police using their Op Snap portal.

How to do an Op Snap submission

If you witness something that you think could be a potential road traffic offence, then once you’ve found the portal for the local police force to where the offence took place, there’s usually a form to complete. Now, it’s important to understand what you are submitting. The form is a formal witness statement, and the video footage is evidence of potential criminal activity. You need to be aware of this because, as a result of the evidence you have provided, the police could charge someone with a criminal offence and this could go to court.

Whilst unlikely, you therefore need to be willing to attend court if this happens, and this may be a court near to where the offence took place. In other words, if you live in Yorkshire, but submit evidence to Surrey Police of an offence that took place on their patch, you could be called to attend court as a witness a long way away from where you live.

There is also a time limit on submissions. You need to submit the footage within 10 days of it being recorded, as the police have a 14 day limit to serve a notice of intended prosecution if they deem that an offence may have occurred.

The form that I filled out for West Yorkshire Police was straightforward, and structured so that the witness statement included the key details that they needed. At the end, I could then upload the video footage and submit.

What happens next

After submitting the footage, I got a confirmation email to say it had been received. Then, I got a follow-up email a couple of days later, telling me that the police would now attempt to identify the driver of the other vehicle. This presumably means that the police felt that the footage met their threshold for pursuing a notice of intended prosecution.

However, this was back in June and I’ve not heard anything since. As such, I don’t know what the outcome was. If this was their first motoring offence, then they may be required to attend a ‘driver education course’ which is similar to the speed awareness courses that drivers caught speeding the first time may be offered. They could also receive a fine, penalty points on their licence, and, rarely, be required to attend court. The latter is more likely if they already had penalty points on their licence and are therefore at risk of receiving a ban from driving.

I’m not sure if it’s standard practice to tell those that have submitted what the outcome was, but it would be nice to know I suppose.

Should you submit footage to Op Snap?

So far, I’ve covered the ‘how’, so here’s the ‘why’. If you spend any time on or near roads in this country, whether as a driver, passenger, cyclist or pedestrian, you will have undoubtedly seen examples of poor driving. Whilst speeding is hard to prove with dashcam footage, your dashcam could pick up people driving through red lights, ignoring traffic signs (like ‘no entry’ signs), dangerous overtaking manoeuvres or just a general lack of care when driving. These are all things that the police can deal with – if they’re aware of them happening. And that’s where Op Snap comes in.

Unfortunately, some people are just bad drivers, and they continue to be bad drivers because they do not face consequences for doing so. The police can’t be everywhere all at once, but dashcams and members of the public can help. Being convicted of one offence may be enough to encourage those people to drive more safely, if they know that their poor driving does have consequences after all. And if it’s not, then repeated convictions should hopefully see them banned from driving, and potentially having to complete unpaid work or a prison sentence if then found driving whilst disqualified.

People sometimes make innocent mistakes whilst driving, but by submitting footage, you may help the police find a pattern if the same cars and drivers keep coming up.

Plus, there are some people who become unfit to drive for medical reasons (unfortunately, this includes me, but I haven’t driven a car since my seizures started for the safety of myself and others). At present, it’s on individuals to report themselves to the DVLA as unfit, but some don’t – either because they don’t realise that their health has declined, or they’re told to be a healthcare professional but don’t as they see it as a loss of liberty. Being prosecuted for careless driving may be the wake-up call that some people need for them to realise their driving has fallen below the acceptable standard and to do something about it.

Incriminating yourself

There is one other factor to consider before you submit dashcam footage to Op Snap. The police officer who reviews your footage will be looking of evidence of a criminal offence, and your driving will be scrutinised as well. As such, you could put yourself at risk of prosecution, if your driving was also to a poor standard. This happened recently to a cyclist who was fined £1200 for his bad riding, whilst reporting bad driving.

I would strongly recommend reading this FAQ from West Yorkshire Police, from which a lot of the information here is derived, as it explains the process and what not to submit. For example, Op Snap portals shouldn’t be used for actual collisions, or other forms of non-motoring offences.

So whilst dashcams are primarily there for car insurance purposes, they can also help the police improve safety on our roads.

Nextbase 522GW Dashcam kit review

A photo of a front-facing Nextbase dashcam in our front windscreen

A couple of months ago, we got a Nextbase 522GW Dashcam (sponsored link) installed in our car. And today, I’m going to review it.

Why a dashcam?

By now, I think most people know what a dashcam is – the word is a portmanteau of ‘dashboard’ and ‘camera’, and is a camera that sits on your dashboard or front windscreen, and records video footage of the road ahead of you whilst driving. The key reason why people invest in a dashcam is usually because of car insurance claims; by having video footage of what happened during an incident, you can potentially protect yourself from being found liable for a claim if it is disputed by the other party.

As for why we specifically bought a dashcam, it comes down to some near misses that we’ve experienced, but also videos from Big Jobber on social media. For those unfamiliar with Big Jobber, he used to work as a claims handler for a car insurance firm, and has reviewed many hundreds of hours of dashcam footage when handling claims by the company’s customers and third parties. He now re-posts footage of car accidents and near misses, and explains how the claim would likely be settled.

More than once, there have been instances where the dashcam footage may have made a difference between a claim being settled on a split basis (e.g. 50/50) where both parties take a share of the liability, and one where the claim can be settled with the fault entirely on one driver. That should, in turn, result in lower car insurance premiums due to not having a fault claim in your driving history. And as our car insurance rocketed this year at renewal, getting a dashcam may well prove to be worth it.

The Nextbase Dashcam kit

Although I’ve linked to the Amazon listing in the opening paragraph, we instead bought ours as a kit from Halfords, including installation. Having the dashcam professionally installed offered a couple of key advantages:

  1. No trailing wires inside the car.
  2. It keeps your car’s 12 volt auxiliary power outlet socket (commonly known as a ‘cigarette lighter socket’) free for other things.

The kit comes with two cameras – a larger one to go in the front windscreen, and a smaller one that goes in the rear windscreen. That means you can record video looking both forwards and backwards. This underlines the first reason for having the dashcam kit installed professionally, as the wire leading to the rear dashcam is hidden away inside the car’s internal panels.

The kit also includes the windscreen mounts, cables, and a 32 GB micro-SD card, which goes in the front-facing camera.

Halfords stated that installation would take a couple of hours, but in our case it was done in just over an hour, and included a demonstration of how it works.

Using the Nextbase app

A dashcam is of limited use if you can’t get access to the footage. You can, of course, pop the micro-SD card out of the dashcam and use a card reader to access the files. Indeed, I’ve recently bought this multi-card reader (sponsored link) for that purpose. But there’s also a Nextbase app for iPhone and Android devices to allow you to connect to the dashcam directly.

The app works in the same way as my Canon SLR camera; it maintains a Bluetooth connection for basic communication, but when you need to download videos, it switches to Wi-Fi Direct. That does mean that, if your car has its own Wi-Fi network linked to a 4G/5G router (ours does but we don’t use it), you’ll need to disconnect from the car Wi-Fi temporarily to download the videos. These can then be saved to your phone’s camera roll.

The app is… okay. The design feels a bit dated and it can be a bit slow. But it works.

Unfortunately, you can’t connect the dashcam to your home Wi-Fi network (or the one in your car, if you have one). That means that it’s not possible to have the dashcam automatically transfer videos to a computer at home. Theoretically, you could rig something up with a Raspberry Pi that connects to your dashcam over Wi-Fi Direct, and then uses a separate Ethernet connection to save the videos somewhere, but I haven’t done this. Yet.

Video quality

So what’s the video quality like? Obviously, a dashcam with poor quality video isn’t as useful; you want it to be clear enough to identify car numberplates to identify other vehicles in the case of an incident – especially if they drive off without stopping.

The good news is that the video quality is pretty good. It records in High Definition, and seems to be okay even when driving into the sun. As it’s been the summer, we’ve not had the chance to test it at night yet. Within 48 hours of having the dashcam installed, we had a near miss, and the footage was clear enough to be able to read the other car’s numberplate.

Our Nextbase dashcam also burns in the date and time to the video footage, as well as the GPS co-ordinates and estimated speed that you are travelling.

However, it’s worth mentioning that you will likely fill up the included 32 GB micro-SD card quite quickly. We have to format ours every week; it’s easily done in the app, but if you’re often away from home, consider buying a bigger card.

Alexa built-in

The Nextbase 522GW model is one of those that has Alexa built-in. As it records audio from inside the car, it can listen out for the ‘Alexa’ wake word and then send commands to your phone by Bluetooth. At least, in theory; I found this to be temperamental and it wouldn’t always work. It’s a nice to have, but I wouldn’t buy this particular dashcam model just for the Alexa integration. Other voice assistants like Siri and Google Assistant aren’t supported.

Other dashcams to consider

Big Jobber has a list of dashcams he recommends on his web site, which doesn’t include our Nextbase model. The dashcam he currently uses, as I write this, is this Vantrue N4 Pro S 4K dashcam (sponsored link), which is rather more expensive but records video in 4K.

We went for this model because Nextbase dashcams seem to be well-reviewed, but mainly because it could be professionally installed at Halfords. Whilst we could have bought a better one from Amazon and fitted it ourselves, it wouldn’t be as neat as a fitted dashcam.

Privacy implications of dashcams

If you are an individual and you are using a dashcam in your personal vehicle, then you can just go ahead and install one. The rules are different for business vehicles; you need to let people know they’re being recorded and register with the Information Commissioner’s Office.

According to the pressure group Big Brother Watch, Britain has one of the highest concentrations of CCTV cameras of any country after China. In some respects, the increased use of dashcams is just an extension of this, but primarily by individuals rather than business or government.

Whilst person use of dashcams isn’t heavily regulated, you probably should be mindful of what you do with the footage. Delete any un-needed footage regularly, and don’t post videos online without good reason.

Hopefully we won’t need to use our dashcam footage in an insurance claim, but if we were involved in an accident, the footage should protect us from claims against if we weren’t at fault.

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