My new MacBook Neo

A photo of a blue Apple MacBook Neo with the lid closed

At the end of last month, my new MacBook Neo arrived. This is my first new computer since 2018, and specifically my first new Apple computer since 2010. In this (rather long) post, I’m going to go through my rationale for going back to Mac OS after 8 years on Windows, and review the computer.

My Mac origin story

I originally switched from Windows to Mac OS in 2005, with the purchase of a Mac Mini. The year before, I had bought my first Apple hardware device, an iPod Mini, and was sufficiently impressed to switch away from Windows. This first Mac Mini came with a PowerPC G4 processor, but it wasn’t long before Apple announced it would switch to Intel processors going forward.

I wrote several blog posts at the time about how I was adapting to Mac OS (which was version 10.4, or Tiger, back then). There were some hiccups – I remember it being a pain to get Mac OS to recognise a UK PC keyboard layout, for example. But, on the whole, I preferred it, and my next two computers were both Macs too. This was an Intel MacBook in 2006, and an Intel Mac Mini in 2010.

The Windows interlude

By 2018, Christine needed a new laptop for a university course that she was completing part time. Christine is more of a Windows and Android person, and at the time, our budget didn’t stretch to having a laptop each. We were paying £800 for full-time childcare, on top of our mortgage – back then, there was no government financial support for parents of under 3s, apart from tax exemption through childcare vouchers.

Christine’s previous Windows laptop was very old – I helped her buy it in 2009 in the early days of our relationship, and my Mac Mini was also not doing well. So, with there only being enough money for one laptop, we bought a cheap Lenovo Ideapad running Windows.

Back to Mac

Fast forward to today, and we’re in a better financial position. Christine bought a new laptop earlier this year, as she’s started another university course. Meanwhile I’ve also had a bit of money to put aside, so that I could have my own computer again. That Lenovo Ideapad that we bought in 2018 has had a good innings, but it can’t be upgraded to Windows 11. Microsoft has just announced another year of extended support for Windows 10, but by that point, I’d already made up my mind that I needed a new machine. And as Christine now has her own computer, I decided that the time was right to go back to Mac.

The MacBook Neo fits my needs well. Bearing in mind that I’ve managed with a budget Lenovo laptop for 8 years (seriously, it cost less than £400 new), I don’t need a powerful MacBook Pro. I just need something with reasonable performance for blogging, researching and buying things online – i.e. the tasks that I find easier on a big screen with a full keyboard, rather than on my iPhone or iPad.

Having those Apple mobile devices also made choosing an Apple computer an easier decision. Apple devices (usually) work well together, with things syncing via iCloud and features like Handoff. That’s something that I’ve missed during my Windows interlude.

I’m also not entirely happy with how Microsoft is trying to foist Copilot+ on new laptops.

An Apple MacBook Neo open showing the standard desktop and keyboard

MacBook Neo specs

It’s clear that Apple has made some compromises to make the MacBook Neo a more affordable computer. There are two models – the standard one comes with a 256 GB solid state drive (SSD), and for £100 more, there’s a premium model with a 512 GB SSD and support for Touch ID. Otherwise, the two models are identical: same processor, RAM and features. I went for the 512 GB model, partly for the extra storage, but also because Touch ID makes authorising things much easier, and I’m used to it from my iPhone and iPad.

The processor in the MacBook Neo is from Apple’s ‘A’ family, normally found in its iPhones and cheaper iPads, rather than its computers. This first generation MacBook Neo has an A18 Pro processor, which is the same as the iPhone 16 Pro and Pro Max – so not even the latest version of the A series processors. It also only comes with 8 GB of RAM, which, as the A18 Pro processor is a ‘system on a chip’, can’t be upgraded. The dash to expand data centres for AI has meant that RAM prices have rocketed, and so whilst this is disappointing, it’s not surprising in a budget model like this.

The screen is 13 inches across, with a narrow bezel meaning that overall, it’s a small device. There’s a 1080p webcam, built in microphone, and speakers on either side of the keyboard. There’s no built-in optical drive or SD card reader.

Ports and connectivity

For wireless connectivity, there’s Wi-Fi 6E and Bluetooth 5.3 – so not the latest versions of either but still fine. Unlike some of Apple’s newer devices, there’s no Thread radio for connecting directly to Matter and HomeKit devices.

Wired connectivity is another area where the MacBook Neo offers a compromise. Indeed, it’s the first home computer I’ve used since 1999 that doesn’t have a USB-A port. Instead, there are just three ports: two USB-C ports, and a 3.5mm headphone jack.

Both USB-C ports support Power Delivery (PD), so you can use either to charge using the included USB-C cable. However, it’s quite a short cable – about a metre long, and seemingly the same cable as my iPad Air that I bought in August. And, like with my iPad Air, there’s no AC adaptor, so you’ll need to provide your own USB-C PD adaptor that supports at least 45 watts, or buy one from Apple at extra cost.

A further compromise is that the two USB-C ports are not identical. The top one, closest to the screen, supports USB 3, so delivers higher speeds and can carry a DisplayPort signal for plugging in an external screen. The second one just supports USB 2, so it’s slower and can’t be used to plug in an additional external screen. This confused me at first as I plugged my docking station into the second one, and then wondered why it couldn’t see my external screen. So whilst my work laptop supports three screens, the MacBook Neo only supports two.

MacBook Neo Battery life

I’m writing this blog post on my MacBook Neo whilst on battery power, with a USB pen drive plugged in and copying several gigabytes of files off it. It’s been running for two hours, and still has 85% charge left. That’s pretty good going, and implies that it should be capable of all day battery life for mild to moderate usage. ARM processors, like those now used by Apple, are well-known for generally offering superior battery life to Intel and AMD processors. It’s also completely silent, with no fan – all the cooling is passive.

Most of the time, I use a laptop with an external screen, keyboard and mouse, but this MacBook Neo is particularly small and light and so I might use it on its own more often. It weighs just over a kilo, and is a full half kilo lighter than my previous Lenovo laptop.

Keyboard and trackpad

I like the MacBook Neo’s keyboard, which is apparently Apple’s ‘Magic Keyboard’. My normal keyboard is a mechanical USB gaming keyboard, which works fine with the MacBook Neo, but I wanted to test out its built-in keyboard. It’s good – decent-sized keys that are responsive and allow for quick and accurate typing. However, the small size of the MacBook Neo means that there’s no separate numeric keypad.

I’m less keen on the trackpad. My previous experience has been mainly with Lenovo trackpads, where a single tap anywhere on the left side registers as a left click. This multi-touch trackpad doesn’t support that by default – left clicks must be done in the bottom left, unless you enable a setting. But, it’s good for scrolling and zooming. Meanwhile, I’ll be using my Logitech mouse with it.

As for my external keyboard, which uses a standard UK PC layout, I didn’t have the same issues as I did back in 2005 with my Mac Mini. I was able to tell MacOS that it uses a PC layout, and can switch between layouts using the menu bar.

Mac OS Tahoe

The last version of MacOS that I used was version 10.11, El Capitan, so I’ve missed 9 major versions before version 26, Tahoe, which is what the MacBook Neo comes with. The changes are moderate – the Settings app looks more like the iPad version, and iTunes is now a series of separate apps like it is on iOS (something I wrote about 10 years ago). Something else that’s new is that some apps are now universal across iOS, iPad OS and MacOS, and so I’ve installed a few of these.

I deliberately didn’t opt to migrate my data from either my current Windows laptop or previous Mac Mini (which, besides, is tucked away in a drawer somewhere). However, I was given the option of migrating settings from my iPhone. This only took around 10 minutes, and meant that my iCloud account was set up and all my Wi-Fi settings copied across. After that, I could start installing my third-party apps.

MacBook Neo Pricing

I ordered my MacBook Neo three weeks ago, and so I got lucky; last week, Apple raised their prices by £100 for each model. That means the 256 GB model now costs £699, and the 512 GB model costs £799 in the UK.

As I work in education, I was able to take advantage of Apple’s lower education pricing, and so instead of £799, I paid £599 for my 512 GB model. Or rather, I will be paying that in due course – I was able to opt for interest-free credit with PayPal and will be paying £150 each month for the next four months.

At £699 for the 256 GB model, that’s a little over half the cost of the MacBook Air, the next model up after the Neo (since Apple seemingly don’t sell a plain vanilla MacBook anymore). So, for an Apple laptop, the MacBook Neo is cheap. There are, of course, cheaper Windows laptops out there; I can’t remember exactly how much Christine paid for hers but it was less. But Apple products usually attract a premium, and this MacBook Neo makes a premium product just that bit more affordable. The fact that it comes in a choice of colours also suggests that it’s aimed more at home users and students – I went for the blue one, to match my iPhone.

All of this has been written within 24 hours of me opening and unboxing my MacBook Neo, and so I’m sure I’ll have more to write about in the near future as I get used to it.

Things I have done to fix the ‘Bluetooth: Not Available’ error on Mac OS X

These are all the things that I have tried to fix the ‘Bluetooth: Not Available’ error on my MacBook:

  1. Reset the System Management Controller (SMC)
  2. Reset the PRAM and NVRAM
  3. Repaired disk permissions
  4. Deleted Bluetooth preference files from my Home and System Library folders

And none of them have worked. Looks like my MacBook’s Bluetooth controller is dead. Great.

Update: It’s working again. Apparently all I needed to do was turn the computer off (at the plug), leave it overnight and turn it on again the following morning. How bizarre.

There’s no leopard like Snow Leopard…

If you’re at all interested in all things Apple you’ll know that Mac OS X 10.6, aka Snow Leopard, was released yesterday. I haven’t got my copy yet but it is on order from Amazon (sponsored link), so hopefully I’ll have my paws on it next week. I’ve only ordered the single license copy this time and not the Family Pack, as Apple have decided that my 4-year-old PowerPC Mac Mini is too decrepit to run Snow Leopard. A shame, but that’s the price of progress I suppose.

It will, however, run on my 3-year-old MacBook, as it has an Intel processor. I won’t be able to take advantage of some of the new features, such as OpenCL or H.264 hardware acceleration in QuickTime X. And the processor is 32-bit so none of the 64-bit code will be used. But it does have a dual-core processor so Grand Central Dispatch will be able to make both cores work harder, and based on various first-hand reviews I should expect faster startup and shutdown.

In terms of new features, full support for my HP DeskJet F2100 series printer is provided out of the box (partly due to a new version of CUPS) so I won’t need HP’s drivers – this includes scanning and copying support built-in to the OS. Mac OS X will also now remove printer drivers for any printers that I don’t use, freeing up a few gigabytes of space.

Support for Exchange 2007 doesn’t really affect me as I don’t use Apple Mail or Exchange for my email, nor do the iChat changes since I use Adium. The improvement to Services are welcome – until now they’ve been a useful but misaligned feature of the OS.

There are some pitfalls for early adopters, however, as some programs won’t work straight off the bat. The release of Snow Leopard was brought forward with little warning and so some programs are not yet fully compatible – there are issues with Growl, for example, and while a new version is on the way it’s not ready yet. I’ve also heard there’s problems with third-party screensavers. I’d therefore recommend you install AppFresh which is great for notifying you of available software updates for third-party programs. And obviously do a full backup of your system before you upgrade in case you have a power cut while it’s installing, or encounter some other issues.

I may or may not give my own first impressions of Snow Leopard next week, depending on how I’m feeling. Today was my first day off work in 13 days and so I haven’t really had the time or the inclination to think about things to blog about.

How to: fix your MacBook screen

Had a bit of a panic this morning when I let my MacBook go to sleep, and upon re-awaking the screen’s backlight would not come on. The screen itself was working, as I could see a small portion of the desktop in the middle where the Apple logo is, but the rest was un-viewable.

It’s working now, but not after trying almost every trick in the book. I’ve listed all of the methods here, mostly for my own reference in case it happens again but also for anyone having a similar problem.

Diagnostics

First of all, make sure that the rest of the computer is working. If you have an external display handy, plug that in and use Fn+F7 to activate it (you may not need to hold down the Fn key depending on your Mac’s settings). If you can see your desktop on the external display then the problem is with the display – if not, you computer may have deeper problems. If you have VNC set up, you could try this too.

1. Set your brightness

Sometimes it’s the basic things – your brightness might be set to minimum. Use Fn+F2 to turn up the brightness (you may not need to hold down the Fn key depending on your Mac’s settings).

2. Zap your PRAM

One trick to deal with minor hardware problems is to reset your PRAM and NVRAM. To do this, power down your Mac, then, turn it on and hold down Command+Option+P+R at the same time, until your Mac makes the ‘ding’ noise again. Command is the Apple key, Option may be labelled as ‘alt’ on your computer.

3. Reset your Energy Saver settings

You may need to use an external monitor or VNC for this. While you Mac is booted, open System Preferences and choose Energy Saver. Under ‘Put the displays to sleep’, set the timer to 1 minute, and then wait 1 minute for your machine to go to sleep. Wake it up, and hopefully your screen will spring back to life.

4. Take out the battery

If your Mac is a portable, turn the computer off, unplug the AC power cord, and take the battery out. Next, hold down the power button for 5 seconds, and the re-insert the battery. Then boot up again. In my case, this is what worked.

Been away, going away…

I’ve been away from this blog for some time – 2 weeks almost – which is mostly due to being busy at work and having very little free time at home. I’ve been playing World of Warcraft a bit more than usual lately, but now have a second level 70 character as a result.

So what’s happened over the past 2 weeks? Well, based on my recent Twitters, here’s what I’ve been up to:

  • Been testing out Firefox 3 RC1 and Thunderbird 3 Alpha 1. Firefox 3 is looking really good now, especially on Macs where the improved performance and native theme make it even more of a joy to use. Thunderbird is obviously an early alpha build but it too is much faster, as it inherits many of the optimisations that were undertaken for Firefox. Unfortunately, it’s not yet very stable, but it is at least usable.
  • Now that I have more than a smidgen of free space on my MacBook, I installed Ubuntu Hardy Heron in Parallels. Unfortunately, despite updating to the latest Parallels release, the Parallels Tools for Linux package doesn’t work with this release of Ubuntu so there’s no adaptive window sizes, cursor integration and clock synchronising. It’s a shame as apparently VMWare Fusion does support the latest Ubuntu release. I haven’t played around with Ubuntu much but it looks good, and including Firefox 3 is a bold but welcome move.
  • Speaking of Twitter, I would recommend the TwitterFox extension if you use Twitter and Firefox, as it’s quite a handy little extension which lets you read and interact with your Twitter friends. It doesn’t have masses of features, but it’s intuitive and it works with Firefox 3 already.
  • Google Reader’s ‘Trends’ feature has an unexpected use as a way of digging out feeds which haven’t updated in a long time. I found one that had gone dead in October 2005 that I was still subscribing to. I also found a few sites which had changed their feed URLs without redirects so I wasn’t receiving updates any more.

This, unfortunately, isn’t the return to regularly scheduled blogging, as on Saturday I’m going away for five nights in camping barn in the Lake District with some friends. It’s really in the back-end of nowhere – it doesn’t even have a connection to the electricity grid so all power comes from a hydro-electric generator, and it’s highly unlikely that there will be any mobile phone reception there either. So until I return on Thursday, you may not hear a peep from me, either on here or on Twitter.

Here’s what you could have bought…

Apple has updated the MacBook range again, this being the third revision since they were launched last year. Mine is a first revision, and while there’s nothing wrong with it, had I waited 9 months I could have got (for the same price that I paid):

  • A 2 GHz Intel Core 2 Duo processor, instead of a 1.83GHz Intel Core Duo processor
  • 80 GB hard drive, instead of 60 GB
  • 802.11n Wi-fi, instead of 802.11g (108 Mbps instead of 54 Mbps)
  • Faster writing of CD-RW discs (16x instead of 10x)

But never mind. It’s had 9 months of very heavy use and yet doesn’t seem to be suffering – the battery is still at well over 90% of its original capacity and everyone else seems to work fine. I guess I’m just envious.

It’s here

The MacBook is here, and currently downloading about 10 system updates. Unfortunately, I have an exam in 3 hours so I can’t play with it much, but for now I can say the following:

  • Wow, it’s so small and light
  • The battery seems to be charging up really quickly
  • I really wish my Mac Mini had an Apple Remote

More later (including photos), after I’ve spent 2 hours sat in a room writing about internet security and encryption protocols.

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