updates

Windows 10 Extended Security Updates

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Screenshot which says 'You're eligible to enrol in Extended Security Updates at no extra cost'

Microsoft is ending support for Windows 10 in just two days time. What this means is, if you’re using Windows 10 and don’t take action, you’ll no longer get security updates for your computer. And that would be bad – your computer is therefore at greater risk of viruses and malware.

Previously, when Microsoft ended support for Windows, if you were a home user then you were on your own. This time, Microsoft is offering the Extended Security Updates programme, and making it available to home users for the first time. I suppose this is because Windows 11 installs only exceeded Windows 10 as recently as June this year, and around 45% of Windows users still use Windows 10 despite it being 10 years old now. This includes us.

Upgrade or replace

Ideally, Microsoft wants you to upgrade to Windows 11. Many Windows 10 computers can be upgraded, but not all. If not, then, as far as Microsoft is concerned, you should be considering purchasing a new computer.

At home, we have a Lenovo Ideapad 320S which is approaching its eighth birthday. That’s pretty old for a laptop, and it’s been used heavily as it was my main work computer during lockdown. Theoretically, it might run Windows 11, if I backed everything up, wiped its SSD and did a fresh install. But Microsoft’s PC Health Check app won’t allow an in-place upgrade, as its processor (an Intel Core i3 in the 7000 series) doesn’t meet its minimum hardware requirements.

We will, eventually, replace this with a new laptop running Windows 11 – probably some time next year. But for now, this little survivor meets our needs – especially as, back in 2021, I upgraded its RAM from 4 gigabytes to 16 gigabytes.

Enrolling for Extended Security Updates

If you open Windows Update on a Windows 10 machine, you should see the option to enrol for Extended Security Updates. This gives you an additional year of security updates, to allow you time to either upgrade or buy a new computer. As mentioned, this is a new offering for home users; previously, only enterprise users ever had this option.

Enrolling for extended security updates may cost you, depending on your system settings. If, at the time you sign up, you’re already synchronising your PC settings, then you may be offered the extended security updates at no charge. This is what happened to us, as per the screenshot at the top of this blog post. Which was nice.

Alternatively, if you live in the European Economic Area (EEA), then you should also get the updates for free. Thanks to Brexit, us Brits unfortunately no longer live in the EEA.

If you’re not eligible for free updates, then Microsoft will charge you. If you use Microsoft Rewards, then you can redeem 1000 reward points instead of paying money. Alternatively, there’s a $30 charge, which works out at about £24 for the year.

What about Linux?

If you don’t want to buy a new PC, aren’t eligible for free updates and don’t want to pay, then I suppose the other option is to consider running some flavour of Linux on your existing PC. I wouldn’t necessarily recommend this, but if you’re really stuck for money and have the time to learn how to use a new operating system, then sure, I guess it’s an option to consider.

How I stopped Teams from glitching

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Ever since we started using the ‘new’ Microsoft Teams, my home computer would glitch whenever joining a meeting where I wanted my webcam on. By ‘glitch’, I mean both screens going black – usually just for a couple of seconds, but sometimes longer. It may also be triggered by someone sharing their screen during a meeting – meaning I could hear them, but not speak.

Finding new graphics drivers

The simple solution to this was to update my graphics drivers. At home, I use a relatively basic Lenovo laptop bought in 2018. In 2021, I upgraded the RAM from 4 GB to 16 GB, which has helped to keep it going despite its age. Its processor is too old for Windows 11, but Windows 10 still works fine for me.

When I opened Device Manager to check my graphics drivers, they hadn’t been updated since 2018. Over the past few years, more and more applications have been updated to take advantage of GPU hardware acceleration – as I write this, Firefox, Outlook, Excel, Teams and Spotify are all using my GPU. That was less of an issue in 2018, but is now.

Windows Update wouldn’t offer any new drivers, and nor would Lenovo Vantage, the tool that shipped with the computer for vendor software updates. And on Lenovo’s web site, the latest software downloads were the same driver that I already had.

As the laptop uses Intel built-in graphics drivers, I instead went to Intel’s web site to download them. Sure enough, Intel had drivers updated as recently as May this year. So I downloaded them, ran the installer, and got an error, saying ‘Your system has a driver that is locked to manufacturer specification.’

Bah. This means that Intel only wants me to download drivers from Lenovo, but Lenovo are not offering updated drivers.

Getting around the manufacturer specification lock

The good news is that you can get around this, and I found the solution thanks to this Reddit thread. You tell Windows to use a generic driver, and then install Intel’s updated drivers as an alternative.

Here are the step-by-step instructions:

  1. Do a complete back-up. We’re playing with drivers here, and the wrong driver can render your computer unbootable. Make sure you have a full system backup that can be restored in case something goes terribly wrong.
  2. Open Device Manager, find your graphics device, right-click, and choose ‘Update Driver’.
  3. Select the second option, ‘Browse my computer for drivers’.
  4. On the next screen, select ‘Let me pick from a list of available drivers on my computer’
  5. You should have a driver called ‘Microsoft Basic Display Adaptor’. Select this, and click Next.
  6. Your screen will flash, and you may find that any external screens will stop working. When it’s done, restart your computer.
  7. Now, try to install the Intel drivers again that you have downloaded from the Intel web site. If all goes well, these new drivers will be installed instead.
  8. If not, repeat the above steps as far as step 3. Find the Intel driver download, and open it in a tool like 7-Zip to access the files inside, and extract them to a folder.
  9. Instead of following step 4, select the folder that you extracted the files to, and Windows should detect the drivers and install these for you.
  10. You can then check your driver version in Device Manager to verify that the latest version has been installed.

This resolved the issues for me, and now Teams works fine.

The fact that computer manufacturers can stop you from easily installing driver updates is unfair, in my opinion. Sure, the computer I’m using is old, but it still works pretty well. We have a massive problem globally with electronic waste, and we shouldn’t be making functioning computers obsolete through software.